CraftsmanReply analyzes your Google reviews and generates professional, empathetic responses that sound like you — in your brand voice, with your values. No more copy-pasting. No more leaving reviews unanswered.
"The kitchen remodel went beautifully but the timeline stretched longer than expected. Really disappointed with the communication delays."
Dan, thank you for your honest feedback and for trusting us with your kitchen — we know what a big project it is. You're right that the timeline stretched, and we should have communicated more proactively about that. That's on us. We're glad the finished result lives up to what you expected, and we want to make sure every detail is exactly right. Please call us at (630) 555-0142 so we can walk through any remaining punch list items together. We appreciate you, and we're here.
"Finished our master bathroom remodel and we could not be happier. The team was professional, on time, and the quality of the craftsmanship was exceptional. Already referring them to neighbors."
Posted 2 hours agoBuilt specifically for remodeling contractors who want to protect their reputation without spending hours behind a screen.
Instantly generates responses that sound like you wrote them — professional, empathetic, and solution-focused. Handles 5-star praise and 1-star complaints with equal care.
Core FeatureTrain the AI on your company's voice — friendly professional, craftsman-focused, solution-oriented. Set it once, use it forever.
Draft polite updates on delays, change orders, and project milestones. Stop writing the same message from scratch every time.
Track your response rate, rating trends, and review sentiment over time. Know exactly where you stand with your online reputation.
Manage reviews for multiple job locations from one dashboard. Perfect for contractors running several crews or franchises.
Review the AI draft, click Approve, and it posts directly to your Google Business Profile. Takes 5 seconds. No more logging into Google.
Link your GBP account in under 2 minutes. We handle the OAuth — no technical setup required.
Answer 3 quick questions about your company's tone. We tune the AI to match — no prompt engineering needed.
New review comes in. AI drafts a response in 8 seconds. You review and approve — done in under 30 seconds.
Our system prompt was designed with real contractor knowledge — change orders, permit delays, material substitutions, quality concerns. The AI understands what your clients are actually asking, not just what they're saying.
Designed for contractors, not enterprise SaaS buyers.
Everything you need to get started. For single-location contractors.
For contractors running multiple locations or wanting the full toolkit.
"I was spending two hours every Friday just catching up on reviews. Now I respond to everything in 20 minutes. The AI handles the hard ones — the negative reviews that I used to dread opening — and gets them exactly right."
"My Google rating went from 4.3 to 4.7 in four months. I was responding to maybe 30% of reviews before — now it's 100%. Customers comment in-person that they saw my responses and it changed how they thought about working with us."
"The change order messaging template alone has saved me hours. I've sent exactly the right message about material lead times and price adjustments to dozens of clients. No more awkward conversations. It's all handled professionally."
Every unanswered review is a customer you're leaving on the table. Every generic response is a chance to show what your company stands for — missed. CraftsmanReply gives you the tools to protect what you've built, one response at a time.